Welcome to Urbinns. By using our hotel booking website, you agree to comply with and be bound by the following user agreement. Please review the terms carefully. If you do not agree to these terms, please do not use this site.
This agreement sets forth the legally binding terms for your use of our site. By accessing or using the site, you agree to be bound by this agreement. Urbinns may modify this agreement from time to time, and such modifications shall be effective immediately upon posting the modified agreement.
As a user of our site, you agree to provide accurate, current, and complete information about yourself as prompted by the booking system. You are responsible for maintaining the confidentiality of your account information, including your password.
All bookings and reservations made through the site are subject to availability. Rates are displayed at the time of booking and do not include taxes, fees, and other possible charges. Confirmations are sent to the email address provided during booking.
You may cancel or modify your reservation at any time, subject to the cancellation policy of the particular hotel you booked. To process a cancellation or amendment, please contact us using the contact details provided in your booking confirmation.
Cancellations made within 24 hours of the booking date may incur penalties or result in the forfeiture of the first night’s room rate plus taxes. Refunds will be processed according to the hotel's refund policy and may take up to 7-10 business days.
Your privacy is important to us at Urbinns. We adhere to the principles laid out in the relevant privacy protection acts such as CCPA, where applicable.
We collect personally identifiable information such as your name, contact information, and payment details when you make a booking on our site. This information is used to confirm your reservations and improve our services.
We do not sell your personal data to third parties. Your information may be shared with the hotel you are booking with to facilitate your reservation. We may also share data to comply with legal obligations or respond to lawful requests.
Your data is stored for as long as necessary to fulfill the purposes outlined in this policy. You may request the deletion of your personal data by contacting us via [email protected].
We implement a variety of security measures to maintain the safety of your personal information. However, please note that no method of transmission over the Internet, or method of electronic storage is 100% secure.
If you have any queries about this agreement, please contact us at:
Email: [email protected]This user agreement was last updated on 01-31-2025.
